Questioning which of your social media techniques are working? Wish to higher focus your time, effort, and price range? You want a social media analytics device.
On this article, I’ll cowl a few of the perfect free social media analytics instruments obtainable, together with some paid choices (for the true nerds who wish to dive deep on the info and see actual returns).
You then’ll be able to study which social media metrics are vital to trace.
Not prepared to begin searching for analytics instruments? Get a primer on what social media analytics even is.
Bonus: Get a free social media analytics report template that reveals you a very powerful metrics to trace for every community.
Social media analytics instruments enable you create efficiency stories to share along with your workforce, stakeholders, and boss — to determine what’s working and what’s not. They need to additionally present the historic information it’s essential to assess your social media advertising technique on each macro and micro ranges.
They will help you reply questions like:
- Is it price it for my enterprise to maintain posting on Pinterest?
- What have been our prime posts on LinkedIn this yr?
- Ought to we publish extra on Instagram subsequent month?
- Which community drove essentially the most model consciousness for our product launch?
- What sort of posts do my followers prefer to touch upon?
- And plenty of extra.
#1: Hootsuite Analytics
Key advantages: Efficiency information from each social community in a single place with easy-to-understand stories
Paid or free? Paid device
Talent degree: Newbie to intermediate
Greatest for: Enterprise house owners who run their very own social media, social media managers at small-to-medium sized companies, advertising groups
Most social media administration platforms have built-in analytics instruments. I hope you’ll forgive me for saying Hootsuite’s reporting capabilities are my favourite. However it’s the device I do know and love finest.
Attempt free of charge for 30 days
Think about Twitter analytics, Instagram analytics, Fb analytics, Pinterest analytics, and LinkedIn analytics multi function place. Hootsuite Analytics provides an entire image of all of your social media efforts, so that you don’t should test every platform individually.
It saves time by making it simple to match outcomes throughout networks.
Social media publish metrics:
- Clicks
- Feedback
- Attain
- Engagement fee
- Impressions
- Shares
- Saves
- Video views
- Video attain
- And extra
Profile metrics:
- Follower progress over time
- Unfavorable suggestions fee
- Profile visits
- Reactions
- General engagement fee
- And extra
Greatest time to publish suggestions
Ever spend a bunch of time writing and designing a social publish solely to have it fall fully flat? There might be plenty of causes for that. However one of the crucial frequent causes this occurs is posting on the fallacious time. A.ok.a. Posting when your goal audiences will not be on-line or not desirous about participating with you.
Because of this our Greatest Time to Publish device is likely one of the hottest options of Hootsuite Analytics. It appears to be like at your distinctive historic social media information and recommends essentially the most optimum occasions to publish primarily based on three completely different objectives:
- Engagement
- Impressions
- Hyperlink clicks
Most social media analytics instruments will solely suggest posting occasions primarily based on engagement. Or they’ll use information from common benchmarks, as a substitute of your distinctive efficiency historical past.
Different cool issues you are able to do with Hootsuite Analytics:
- Customise report templates for less than the metrics you care about
- Get stories in your opponents
- Monitor the productiveness of your social workforce (response occasions, and backbone time for assigned posts, mentions, and feedback)
- Monitor mentions, feedback, and tags associated to your small business to keep away from PR disasters earlier than they occur
On prime of all of that, Hootsuite received the 2022 MarTech Breakthrough Award for Greatest General Social Media Administration Platform!
And, in accordance with opinions a minimum of, the social media analytics instruments have been an enormous a part of that win:
“Makes social media a lot simpler!
The convenience of scheduling posts is wonderful. The analytics for reporting are unbelievable. You possibly can create you personal customized stories.”
– Melissa R. Social Media Supervisor
Business benchmarking
Need assistance setting reasonable objectives? Or perhaps you’re not a fan of manually accumulating information for audits and SWOT analyses?
With Hootsuite’s social media benchmarking, you will discover out how others in your trade are doing on social and evaluate your outcomes with only a few clicks.
To get trade benchmarks, observe these steps:
- Register to your Hootsuite dashboard and head to Analytics.
- Within the menu on the left facet of the display screen, scroll to Benchmarking and click on Business.
- Choose an trade that finest describes your small business.
That’s it! Now you possibly can see how your outcomes evaluate to common efficiency stats inside your trade. You possibly can arrange customized timeframes, change between networks — Instagram, Fb, Twitter, LinkedIn, and TikTok — and lookup benchmarks for the next metrics:
- Profile impressions
- Profile attain
- Followers
- Viewers progress fee
- Engagement fee
- Video performs
- Posting frequency
- Clicks
- Shares
… and extra.
Additionally, you will discover sources to enhance your content material efficiency proper within the abstract part:
And, if it’s essential to current your outcomes to your workforce, boss, or different stakeholders, you possibly can simply obtain your comparability report as a PDF file.
Hootsuite Analytics is included within the Hootsuite Skilled plan, which you’ll be able to attempt free of charge for 30 days.
Be taught extra in this video or join a Hootsuite Analytics free trial.

#1 Analytics Instrument for Progress
Stunning stories. Clear information. Actionable insights that will help you develop sooner.
#2: Google Analytics
Key profit: See how a lot site visitors and leads stream to your web site out of your social media channels
Paid or free: Free device
Talent degree: all talent ranges
Greatest for: all social media professionals needs to be aware of Google Analytics, however particularly those that work for a web-based enterprise
You’ve most likely heard of Google Analytics already. That’s as a result of it’s among the best free instruments to make use of to find out about your web site guests. And in case you’re a social marketer who likes to drive site visitors to your web site, then it’s a useful useful resource to have in your again pocket.
Whereas it’s not a social media reporting device per se, you need to use it to arrange stories that may enable you:
- See which social media platforms provide the most site visitors
- See what content material drives essentially the most leads and site visitors on which social networks
- Get to know your viewers with demographic information
- Calculate the ROI of your social media campaigns
With these information factors, you’ll be capable of get essentially the most out of your social media campaigns and successfully strategize for the longer term. No social media technique is full with out Google analytics.
Be taught extra: How one can use Google Analytics to trace social media success
#3: RivalIQ
Key profit: Totally customizable reporting that may draw information from all main social media networks.
Paid or free: Paid device
Talent degree: intermediate
Greatest for: social media managers
RivalIQ was designed to let social media managers be information scientists, with out the pesky certification. RivalIQ delivers on-demand analytical information, alerts, and customized stories from main social media platforms.
Simply conduct a aggressive evaluation or an entire social media audit with RivalIQ’s in-depth reporting. Higher nonetheless, you possibly can truly current your findings on to your director, stakeholders, and advertising workforce with fully-customizable charts, graphics, and dashboards.
However RivalIQ isn’t only for discovering the large image! Complete social publish analytics enables you to see precisely which posts work for every platform and establish why they work. Know precisely whether or not it was the hashtags, time of day, publish kind, or which community’s viewers led to success. Then take that data and double down for extra success!
Professional tip: Getting owned by the competitors? With RivalIQ you will discover all the identical data above, however from their social media accounts. When you can’t beat ’em, be a part of ’em (then beat ’em at their very own sport)!
Be taught extra: Attempt a demo or begin your free trial with RivalIQ
#4: Hootsuite Insights powered by Brandwatch
Key advantages: Analyze model sentiment and buyer demographics in actual time, alongside all of your different social media efficiency information
Free or paid: Paid device
Talent degree: Intermediate to superior
Greatest for: Social media professionals, PR and communications groups, small to giant social media groups
Hootsuite Insights is a strong enterprise-level social listening device that doubles as an analytics device.
It goes past Hootsuite Analytics, monitoring your earned social mentions so you possibly can measure social sentiment and enhance buyer expertise.
It additionally analyzes information about your viewers demographics like gender, location, and language. You possibly can evaluate demographics throughout networks, or have a look at the combination image of your viewers for all networks mixed.
It is a device that actually tells you a large number about your viewers — and the way they really feel about you. It will possibly let you know whether or not a spike in mentions is a victory or a catastrophe. And it will probably enable you capitalize or keep away from both one, respectively.
#5: Brandwatch
Key advantages: Monitor and analyze information from greater than 95 million sources, together with blogs, boards, and evaluation websites, in addition to social networks
Free or paid: Paid device
Talent degree: Newbie to intermediate
Greatest for: PR and communications groups, social media entrepreneurs who give attention to engagement and model monitoring
Brandwatch is a strong device with 5 easy-to-use social media analytics report templates:
- Abstract: A high-level view of social conversations about your model, opponents, or key phrases.
- Developments: A report on the conversations and accounts influencing a particular matter or hashtag, together with mentions per hour or minute.
- Popularity: A checkup on sentiment traits you would possibly want to watch or handle.
- Influencers: A report that will help you establish influencer advertising alternatives related to your model and analyze their exercise.
- Competitor comparability: Benchmarking social media information for dialog quantity, sentiment, and share of voice.
Be taught extra: You possibly can add Brandwatch to your Hootsuite dashboard
#6: Talkwalker
Key advantages: Monitor conversations from greater than 150 million sources to investigate engagement, potential attain, feedback, sentiment, and feelings
Free or paid: Paid device
Talent degree: intermediate to superior
Greatest for: social media managers, PR and communications groups, model screens, product entrepreneurs, researchers
Talkwalker provides analytics associated to social conversations past your owned social properties, together with:
- Mentions
- Model sentiment
- Vital influencers
- Writer lists
You possibly can filter by area, demographics, machine, kind of content material, and extra.
Talkwalker is particularly helpful to identify exercise peaks in conversations about your model. This will help you identify the finest occasions on your model to publish on social media.
Be taught extra: You possibly can add Talkwalker to your Hootsuite dashboard
#7: Keyhole
Key advantages: In-depth automated social media stories and dashboards for all platforms
Free or paid: Paid device
Talent degree: intermediate to superior
Greatest for: Enterprise-level companies and organizations
Keyhole enables you to report on all the things: social media campaigns, model mentions and interactions, hashtag impression, and even influencer marketing campaign outcomes. However that’s not all!
You possibly can drill down into your impressions, attain, share of voice, and even analyze your competitor’s social media methods.
When you’re using influencer advertising as a part of your technique, Keyhole has reporting capabilities that may allow you to establish the perfect influencers to work with.
Better of all? Keyhole permits you to successfully by no means work in a spreadsheet once more. Good!
#8: Channelview Insights
Key advantages: Analyze the YouTube efficiency of a number of channels
Free or paid: Paid device (free for Hootsuite Enterprise customers)
Talent degree: all talent ranges
Greatest for: YouTube entrepreneurs and creators, social media managers who run a YouTube channel alongside different social channels
The Channelview Insights App provides YouTube analytics to the Hootsuite dashboard.
With this integration, you possibly can analyze your YouTube video and channel efficiency alongside all of your different social media channels. You can too schedule automated, common stories.
Simply see the next metrics in a single place:
- Views, engagement, subscription exercise
- Video site visitors sources
- Viewers insights for demographics, geography, acquisition and extra
#9: Mentionlytics
Key profit: Monitor mentions, key phrases, and sentiment throughout a number of languages on social channels and elsewhere on the internet.
Free or paid: Paid device
Talent degree: Newbie to intermediate
Greatest for: PR and communications groups, model monitoring groups, product entrepreneurs, researchers at small to medium-sized companies.
Wish to get an enormous image view of what’s being stated about your model on the web? Mentionlytics is a superb entry into the world of social media monitoring — particularly in case you run a world enterprise in multiple language.
Different issues you are able to do with Mentionlytics:
- Sentiment evaluation
- Discover prime influencers that observe you
- Filter outcomes by key phrases
- Reply to mentions straight
#10: Panoramiq Insights
Key profit: tracks Instagram analytics, together with Instagram Story analytics
Free or paid: Paid (or free for Hootsuite Enterprise customers)
Talent degree: All talent ranges
Greatest for: Instagram entrepreneurs
Alert all of the Instagram entrepreneurs. Panoramiq Insights is ideal for Hootsuite free customers or professional customers who wish to get deeper insights on their Tales particularly. (Simply obtain the app from our App Library).
Amongst different issues, Panoramiq Insights enables you to:
- Analyze follower demographics, together with age, gender, nation, metropolis and language
- Monitor Instagram account exercise (for as much as two accounts), together with views and new followers
- Discover your finest posts with view and engagement analytics
- Measure Story views and interactions
We’ve created a free social media analytics template you need to use to gather information about your efficiency on the varied social networks. It’s an important place to begin in case you aren’t able to spend money on a device that may routinely gather information for you. Merely obtain it, make a replica, and begin customizing it with your personal information.
Bonus: Get a free social media analytics report template that reveals you a very powerful metrics to trace for every community.
For extra info on the best way to share your analytics information successfully, try our publish on the best way to create a sensible and easy social media report.
Social media analytics FAQs
What is supposed by social media analytics?
Social media analytics is the gathering and evaluation of efficiency information that helps you measure the success of your social media technique. It consists of monitoring metrics like engagement, attain, likes, and plenty of extra throughout all of your social channels.
Which social media analytics device is the perfect?
Hootsuite Analytics is likely one of the finest social media analytics instruments in the marketplace. It helps social media managers, entrepreneurs, and enterprise house owners monitor metrics from all main networks (Instagram, Fb, Twitter, LinkedIn, TikTok, Pinterest, YouTube) in a single easy-to-use dashboard. Hootsuite customers also can generate lovely customized outcomes with only a few clicks.
What are the advantages of social media analytics?
Social media analytics tells you in case your techniques and social methods are working, and helps you higher focus your time, effort, and budgets to succeed in the perfect outcomes.
What’s one of the best ways to trace social media analytics?
Most social media networks have free built-in analytics instruments — however the best option to monitor social media analytics from a number of accounts and networks in a single place is to make use of a social media administration device like Hootsuite.
Monitor your social media efficiency and maximize your price range with Hootsuite. Publish your posts and analyze the ends in the identical, easy-to-use dashboard. Attempt it free at present.
All of your social media analytics in a single place. Use Hootsuite to see what’s working and the place to enhance efficiency.